pussy918 Privacy Policy

This Privacy Policy ("Policy") describes how pussy918 ("pussy918", "we", "us", "our") collects, uses, stores, discloses, and protects personal information relating to registered users and visitors of the pussy918 online casino and sportsbook platform at pussy918.org ("Platform"). This Policy applies to all personal data processed by pussy918 in connection with the operation of the Platform and the delivery of our services to Malaysian players and other users.

By creating an account on pussy918, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the pussy918 Platform.

This Policy should be read together with the pussy918 Terms & Conditions, which form the broader legal framework governing your use of the Platform.

1. Introduction

1.1 pussy918 is committed to protecting the privacy and personal data of all users of the Platform. We recognise that the information you provide us — including identity documents, financial details, and gaming activity — is sensitive. We handle all such data with the care and discretion it warrants.

1.2 This Policy is drafted in compliance with applicable data protection principles, including the principles of lawful processing, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.

1.3 We periodically review and update this Policy to reflect changes in our data practices, legal requirements, and the services we offer. The date of the most recent revision is displayed at the top of this page. Material changes will be communicated to registered users via the contact details held on their accounts.

2. Data Controller

2.1 For the purposes of this Policy, pussy918 acts as the data controller in respect of personal data processed in connection with the operation of the Platform and the delivery of gaming and sportsbook services.

2.2 Where pussy918 engages third-party service providers to process data on its behalf (for example, payment processors or KYC verification providers), those parties act as data processors and are required by contract to process data only on pussy918's documented instructions and in accordance with applicable data protection requirements.

3. Data We Collect

3.1 pussy918 collects the following categories of personal data in connection with the registration and use of accounts on the Platform:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (MyKad number for Malaysian citizens, or passport number for non-citizens).
• Contact Data: Malaysian mobile telephone number and email address as provided at registration.
• Address Data: Residential address as verified through KYC documentation (for example, a recent utility bill or bank statement from Maybank, CIMB, or Public Bank).
• Financial Data: Payment method details (Touch n Go eWallet reference, Boost eWallet reference, or bank account details for online banking transfer), deposit and withdrawal transaction history, and account balance records.
• Gaming Activity Data: Records of games played, wagers placed, wins and losses, bonus usage, and session duration and frequency.
• Technical Data: IP address, browser type and version, device type and operating system, time zone, and pages accessed.
• Account Security Data: Hashed password, two-factor authentication records, and login activity logs (timestamp and IP address).
• Communications Data: Records of correspondence between you and pussy918 customer support, including live chat transcripts and support ticket records.
• Responsible Gaming Data: Records of any deposit limits, session limits, cooling-off periods, or self-exclusion requests you have submitted.

3.2 We collect only the personal data that is necessary for the purposes described in this Policy. We do not collect special category data (such as health data or biometric data) unless specifically required by an applicable legal obligation and notified to you separately at the time of collection.

4. How We Collect Data

4.1 pussy918 collects personal data through the following means:

• Direct provision by you: During account registration, KYC submission, deposit and withdrawal requests, responsible gaming tool activation, and communications with customer support.
• Automated technical collection: Through server logs, cookies, and similar tracking technologies when you access and interact with the Platform.
• Third-party sources: From KYC verification providers and payment processors, to the extent necessary to verify your identity, confirm payment method ownership, and prevent fraud.

5. How We Use Your Data

5.1 pussy918 processes your personal data for the following purposes:

• To create, manage, and maintain your registered account on the Platform;
• To verify your identity and age (21+) in compliance with our KYC obligations;
• To process deposits, withdrawals, and bonus transactions;
• To provide you with access to games, sportsbook services, and all other Platform features;
• To enforce our Terms & Conditions and other applicable policies;
• To detect and prevent fraud, money laundering, and other illegal or prohibited activity;
• To administer and enforce responsible gaming tools you have activated;
• To communicate with you regarding your account, transactions, promotional offers (where you have not opted out), and updates to Platform policies;
• To provide customer support;
• To monitor and improve Platform performance, security, and user experience;
• To comply with applicable legal and regulatory obligations;
• To exercise or defend legal claims.

6. Legal Basis for Processing

6.1 pussy918 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and pussy918 under the Terms & Conditions — including account management, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable laws, including anti-money-laundering legislation, identity verification requirements, and record-keeping obligations.
• Legitimate interests: Processing for the purposes of fraud prevention, platform security, abuse detection, and general improvement of Platform services, where such interests are not overridden by your rights and interests.
• Consent: For non-essential communications such as promotional emails or push notifications, where you have expressly opted in. You may withdraw consent at any time by updating your communication preferences in account settings.

7. Data Sharing & Disclosure

7.1 pussy918 does not sell, rent, or trade your personal data to third parties for their own commercial purposes.

7.2 We may disclose your personal data to the following categories of recipients, strictly to the extent necessary for the specified purpose:

• Payment processors: Touch n Go eWallet, Boost, and Malaysian banking institutions, to process your deposits and withdrawals;
• KYC verification providers: Identity document verification services engaged to assist with age and identity verification;
• Game content providers: Licensed international game studios (such as Pragmatic Play, PG Soft, Spadegaming) whose games are integrated into the Platform, to the extent their system architecture involves processing player session data;
• Technology and infrastructure providers: Cloud hosting, security monitoring, and IT infrastructure service providers operating under data processing agreements;
• Legal and regulatory authorities: Where disclosure is required by applicable law, court order, regulatory direction, or to respond to a lawful request from a law enforcement authority.

7.3 Where pussy918 transfers personal data to third-party processors, we require those parties to maintain adequate data protection standards and to process data only as instructed by pussy918.

8. Cookies & Tracking Technologies

8.1 The pussy918 Platform uses cookies and similar tracking technologies to operate the Platform, maintain your authenticated session, analyse usage patterns, and improve Platform functionality.

8.2 The following categories of cookies are used:

• Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during your visit. These cannot be disabled without impairing Platform functionality.
• Analytics cookies: Used to collect anonymised data about Platform usage, page load performance, and user navigation patterns, for the purpose of improving the Platform experience.
• Security cookies: Used to detect and prevent fraudulent access and bot activity.

8.3 You may control non-essential cookies through your browser settings. Disabling essential cookies will affect your ability to log in and use the Platform.

9. Data Retention

9.1 pussy918 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9.2 Specifically:

• Account and KYC records are retained for a minimum of five years following account closure, in accordance with anti-money-laundering record-keeping requirements;
• Financial transaction records are retained for a minimum of seven years;
• Customer support communications are retained for two years following the resolution of the relevant matter;
• Technical access logs are retained for a maximum of 12 months unless required for longer for security investigation purposes.

9.3 Where data is no longer required for any legal, contractual, or legitimate business purpose, it is securely deleted or anonymised.

10. Data Security

10.1 pussy918 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, and destruction. These measures include:

• 256-bit SSL encryption on all data transmissions between your browser and the Platform;
• Hashed storage of passwords — plaintext passwords are never stored;
• Two-factor authentication available for all registered accounts;
• Login activity monitoring with alerts for unusual access patterns;
• Strict access controls limiting internal access to personal data to authorised personnel on a need-to-know basis;
• Regular security assessments of Platform infrastructure.

10.2 No data transmission over the internet can be guaranteed as completely secure. While pussy918 takes all reasonable precautions, we cannot guarantee the absolute security of data transmitted to or from the Platform. You accept this inherent risk when you use any internet-based service.

11. Your Rights

11.1 Subject to applicable law, you have the following rights in relation to your personal data held by pussy918:

• Right of access: To request a copy of the personal data we hold about you;
• Right of rectification: To request correction of inaccurate or incomplete personal data;
• Right of erasure: To request deletion of your personal data, subject to any legal retention obligations that require us to retain it;
• Right to restrict processing: To request that we limit processing of your data in certain circumstances;
• Right to data portability: To receive your data in a structured, commonly used format where processing is based on consent or contract;
• Right to object: To object to processing based on legitimate interests, including for direct marketing purposes;
• Right to withdraw consent: Where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of prior processing.

11.2 To exercise any of these rights, submit a written request to [email protected]. We will respond within 30 days of receiving your request. We may need to verify your identity before processing your request.

11.3 Requests for data erasure will be assessed against our legal retention obligations. Where retention is legally required, we will explain the basis for retaining your data and confirm when it will be deleted.

12. Underage Users

12.1 The pussy918 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age is verified as part of the mandatory KYC process.

12.2 If we become aware that personal data has been collected from a person under 21, the relevant account will be immediately suspended and the data will be processed in accordance with applicable legal requirements governing underage accounts, including any obligations to report underage gambling attempts.

12.3 If you believe a minor has registered an account on the pussy918 Platform, please contact [email protected] immediately.

13. Third-Party Links

13.1 The pussy918 Platform does not contain links to third-party websites. This Policy applies solely to data processed by pussy918 in connection with the Platform. We are not responsible for the privacy practices of any third-party services you access independently.

14. Policy Amendments

14.1 pussy918 reserves the right to amend this Privacy Policy at any time. The revised Policy will be published on this page with an updated revision date. Material changes that affect how we process your personal data will be communicated to registered users directly.

14.2 Your continued use of the Platform following publication of an amended Policy constitutes your acceptance of the amendments. If you do not accept the amended Policy, you must cease using the Platform and close your account.

15. Contact & Complaints

15.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pussy918, please contact us at:

Email: [email protected]

Email addresses are displayed as plain text only. Do not send copies of identity documents or sensitive financial data via email. Account-specific data requests are best handled through the in-platform support function.

15.2 If you believe your data rights have been violated and you are not satisfied with pussy918's response to your complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.